Corporate Copy Print Opening

Corporate Copy Print Opening

GOOD NEWS!
Corporate Copy Print is growing and we're looking to add someone to our team!

If you know of anyone who might be interested in an Account Coordinator position,
direct them to our Facebook or tell them to call us at:
816-252-0400

CCP ACCOUNT COORDINATOR

About this opportunity

Account Coordinator is responsible for building loyalty with potential and existing customers by strengthening relationships and ensuring products / services are produced correctly and delivered on time.

This individual will be responsible for interacting and servicing the customer through in-person (walk- ins), Call-in orders, Email orders, as well as assisting with back office paperwork and completed orders.

What you will do

● Deliver exemplary customer service leaving the customer satisfied.

● Plan, control and coordinate all aspects of a customer project from initial order to completion, aimed at meeting customer expectations and ensuring completion on time, to required quality standards.

● Serve as main contact for customers and liaison between graphic design, large format, press, bindery, and delivery.

● Up-sell additional products and services.

● Attend daily scheduled team meeting and advocate for customer needs and business efficiencies.

● Identify and resolve customer issues with accounts and pull focus teams together to resolve issues as needed.

● Complete customer quote inquiries daily

● Communicate professionally with customers, employees, and business owners

ESSENTIAL ABILITIES:

● Read, write and understand the English language

● Work independently, in fast paced environment, sometimes under pressure.

● Sense of urgency; meeting of deadlines

● Excellent customer service skills including data entry

● Computer literacy with Microsoft Office and ability to learn new computer programs.

● Energetic, positive, and ‘can-do’ attitude

● Be willing and able to present a variety of solutions for printing projects including working

● Ability to effectively communicate and service customers

● 5+ years of Printing Experience Desired

● Must have good time management, multitasking and organizational skills

● Must be proactive and leverage problem solving skills to handle client situations with outside vendors and suppliers.
To apply, send resume to order@corporatecopyprint.com