Monday, December 2, 2019

Operations Generalist - Jefferson City MO

Operations Generalist - Jefferson City MO

Please review the attached document for more information about the position.

Job Announcement#: OPG-12219

Position: Operations Generalist
Location: Jefferson City, Missouri
Salary: Grade CL 24-25 (Min: $37,245 - $66,888)
(Starting salary will be based on experience and most likely fall in the middle of the range).

Opening Date: December 2, 2019
Closing Date: December 20, 2019 by noon


Vacancy Announcement United States District Court Western District of Missouri

Position Operations Generalist Position Number OPG-12219 Location Jefferson City, Missouri Salary CL 24-25 ($37,245 - $66,888) Salary based on prior experience. Opening Date December 2, 2019 Closing Date December 20, 2019 by Noon

The United States District Court for the Western District of Missouri is currently accepting applications for an Operations Generalist. The incumbent of this position performs a full range of functional duties in the areas of intake, docketing, case administration, appeals, finance, records/reproduction, For-the-Record (FTR) recording software, property/procurement, filing, customer service, checking-in jurors, and Case Management/Electronic Case Filing (CM/ECF).

Operations Generalists are responsible for maintaining and processing case information and managing the progression of cases from opening to final disposition, in accordance with approved internal controls, procedures, and rules. The incumbent will receive and review incoming court documents for conformity with federal and local rules and perform customer service and cashier duties for the purpose of providing procedural information and collecting court fees. Employees at this level may also prepare cases for closing by ensuring that all necessary orders are entered, and proceedings are completed accurately.

Primary Duties

The operations generalist performs duties and carries responsibilities such as the following:

Intake: Receives and reviews incoming documents to determine conformity with appropriate rules, practice, and/or court requirements. Creates any documents required, such as bill of costs, Marshal’s 285 forms, summonses, referral orders, transfer letters, etc. Files documents meeting requirements. Contacts parties to inform and/or resolve nonconformity issues. Collects appropriate fees. Answers inquiries on case status and court procedure. Closes cases upon receipt of terminating documents and prepares clerk’s judgments, if necessary.

Docketing: Opens civil and criminal cases upon receipt of initiating documents, such as complaints, removals, indictments, 2255 motions or petitions. Ensures random assignment of Criminal and Civil case numbers to new cases. Ensures correct assignment of mediator. Makes summary entries of all documents and proceedings on the docket ensuring that all automated entries are appropriately linked for proper case management. Exhibits thorough working knowledge with the operation of CM/ECF events and reliefs which are necessary for proper docketing and quality control. Reviews daily Docket Activity Report.

Customer Service: Acts as a receptionist and furnishes information to a wide variety of people within and outside of the court. Assists in help desk calls and calls from attorneys with problems in CM/ECF and questions regarding attorney admissions. Participates in training attorneys in use of CM/ECF.

Jury: Conducts juror orientation and checks jurors in electronically on JMS. Prepare and send jury panels to trial. Remains available to jurors during their service for resolution of problems and assisting them with their needs (e.g., parking, lodging, refreshments, and employment attendance certificates). Monitors and records juror attendance, inputs voucher information for juror payments. Ensures jury room is presentable and ready for use for jurors.

Finance: Processes funds for new cases, appeals, copy fees, criminal penalties, attorney admissions and numerous other areas. Maintains log for incoming funds. Maintains inventory of controlled items such as receipts and other items stored in the vault.

Courtroom duties: Attends court sessions, hearings, and conferences when needed or assigned. Assists with the orderly flow of proceedings including, but not limited to, setting up courtroom, assuring presence of all necessary participants, managing exhibits, opening court, and issuing oaths. Creates record of proceedings using FTR recording software, takes notes on proceedings and rulings, and prepares minute entries and electronically files the same.


Applicants must demonstrate excellent oral communication skills and the ability to meet and communicate clearly with a variety of people. Must have ability to answer procedural questions without providing legal advice. Strong organizational skills and ability to apply a body of rules, regulations or laws is required. Attention to detail will assist the applicant in duties performed at intake. Proficiency with Outlook, Office 365 Applications and NextGen CM/ECF is preferred. The successful candidate must be a high school graduate (Associate’s or Bachelor’s degree preferred), have experience dealing with the public, and possess at least two years legal or related clerical experience which required the application of procedures involving the use of legal terminology, and demonstrate a broad knowledge of the purpose and content of documents, events and procedural rules. Knowledge of the Federal Rules of Civil, Criminal, and Appellate Procedure is desired.

Conditions of Employment

Applicants who are non-United States citizens must meet the judiciary requirements for federal employment. Only qualified applicants will be considered for this position. As a condition of employment, the selected candidate must undergo an FBI background investigation. Employment will be considered provisional until the FBI background check is completed. This position is subject to mandatory electronic funds transfer (direct deposit) of net pay.

Additionally, employees must adhere to all Judicial Conference regulations, must follow the policies outlined in the Guide to Judicial Policies and Procedures, and are bound by the ethical standards established by the Judge and the Code of Conduct for Judicial Employees. Successful employment with the U.S. Courts is based on acceptable performance and is an at-will employment opportunity.


The following benefits are available for this position:

➢ 10 Paid Holidays each calendar year ➢ Annual and Sick Leave • 13 days of paid annual leave (for up to three years of federal service)\ • 20 days of paid annual leave (from 3-14 years of federal service) • 26 days of paid annual leave (15 or more years of federal service) • 13 days of paid sick leave (unlimited accumulation) ➢ Insurance plans: Health, Dental, Vision, Life, Long-Term Care, and Long-Term Disability ➢ Flexible Spending Accounts (Health-care and Dependent-Care reimbursement accounts) ➢ Retirement System ➢ Thrift Savings Plan participation (with up to 5% employer matching contributions)
Application Procedure

Qualified applicants must submit each of the following to be considered for an interview: • A detailed cover letter • A detailed resume • A completed application for Judicial Branch Federal Employment – form AO78 Link to form: • Contact information for three professional references

Kathy Popejoy U.S. District Court - Western Missouri Charles Evans Whittaker Courthouse 400 East 9th Street, Room 1510 Kansas City, MO, 64106 or via email to:

Miscellaneous Information

Only qualified applicants who submit all the required items listed above will be considered for this position. Only those candidates selected for an interview will be contacted. The court is not authorized to reimburse expenses to travel for interviews or for relocation. The court reserves the right to modify the conditions of this vacancy announcement. The Western District of Missouri is an equal opportunity employer and values diversity in the work place.

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